MFA Support

Please note:

  • If your account is locked due to too many attempts while getting used to MFA, it will unlock after 15 minutes so you can try again.
  • When logging into just use your username/Western identity without (i.e. user123 NOT
  • If you do not know your Western password, please contact the WTS Help Desk.

Local IT Support Contact Information

Faculty of Education

Faculty of Engineering

Faculty of Health Sciences

Faculty of Law 
519-661-2111 x88441

Faculty of Science Technology Support

Faculty of Social Science Technology Services


Ivey IT Centre

Robarts Research Institute

Schulich School of Medicine & Dentistry Information Services
519.661.2111 x81377

Brescia University College ITS 
519-4328353 x28056

Huron University College 

Kings University College IT


If you do not have local IT Support:

Western Technology Services Help Desk:

Published on  and maintained in Cascade.