MFA Support

Please note:

  • If your account is locked due to too many attempts while getting used to MFA, it will unlock after 15 minutes so you can try again.
  • When logging into https://mymfa.uwo.ca/ just use your username/Western identity without @uwo.ca (i.e. user123 NOT user123@uwo.ca).
  • If you do not know your Western password, please contact the WTS Help Desk.

Local IT Support Contact Information

Faculty of Education
https://www.edu.uwo.ca/support/

Faculty of Engineering 
enghelp@uwo.ca

Faculty of Health Sciences 
https://jira.uwo.ca/plugins/servlet/desk/portal/11/create/106

Faculty of Law 
519-661-2111 x88441 
cmeinga@uwo.ca

Faculty of Science Technology Support 
https://help.sci.uwo.ca/servicedesk/customer/portal/2

Faculty of Social Science Technology Services
519-661-2152 
ssts-help@uwo.ca

FIMS IT   
fims-servicedesk@uwo.ca

Ivey IT Centre 
https://support.ivey.ca/hc/en-us

Robarts Research Institute
519-931-5777x24333
helpdesk@robarts.ca

Schulich School of Medicine & Dentistry Information Services
http://servicedesk.schulich.uwo.ca
519.661.2111 x81377
helpdesk@schulich.uwo.ca

Brescia University College ITS
https://jira.uwo.ca/plugins/servlet/desk/portal/29 
519-4328353 x28056 
jrose42@uwo.ca

Huron University College
HURIT@uwo.ca 

Kings University College IT
https://www.kings.uwo.ca/ITSworkrequest/

 

If you do not have local IT Support:

Western Technology Services Help Desk:  https://wts.uwo.ca/helpdesk/


Published on  and maintained in Cascade.