- If your account is locked due to too many attempts while getting used to MFA, it will unlock after 15 minutes so you can try again.
- When logging into https://mymfa.uwo.ca/ just use your username/Western identity without @uwo.ca (i.e. user123 NOT email@example.com).
- If you do not know your Western password, please contact the WTS Help Desk.
Local IT Support Contact Information
Faculty of Education
Faculty of Engineering
Faculty of Health Sciences
Faculty of Law
Faculty of Science Technology Support
Faculty of Social Science Technology Services
Ivey IT Centre
Robarts Research Institute
Brescia University College ITS
Huron University College
Kings University College IT
If you do not have local IT Support:
Western Technology Services Help Desk: https://wts.uwo.ca/helpdesk/
Published on and maintained in Cascade.