Setup MFA at Western

Prior to logging into a service that requires MFA, you are required to enroll. Below is a guide to explain each step of the enrollment process. We recommend using Firefox or Chrome when enrolling.

1. Go to and log in using your User ID and Password.

2. Click Start Setup.

3. Select the type of device you're enrolling. You can register an additional device once the initial enrollment has been completed. We recommend using a smartphone for the best experience, but you can enroll a landline or a basic cell phone. You are required to have access to your smartphone or tablet during enrollment. Other devices can be enrolled without immediate access.


Continue to the next steps by selecting one of the following:
  • Mobile phone: You can use a smart phone or a basic cell phone which can receive a text message.
  • Tablet: You can select an Apple tablet (iPad or iPod touch) running iOS 13.0 (or newer) OR an Android tablet running 8.0 (or newer).
  • Landline: This can be your office phone extension, your home phone number, or even a basic cell phone that can receive a phone call. Duo will call this phone number when you're logging into a service with MFA. Once you've answered the call, you'll be prompted to press any number to confirm the log in attempt.
  • Security Key (Yubikey): You can use a security key that plugs into your computer using a USB port.
  • Tokens & Keys: WTS can provide a Hardware Token to main campus faculty and staff.

4. Once your devices have been enrolled, test your setup using the Test MFA button provided within the application. 

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